Led suppliers in developing FMEA's for key commodities, and validating controls were in place to mitigate potential quality spills. Enforced quality requirements in contracts with chosen suppliers and Contract Supplier (domestic & foreign). Developed Material Review Board Procedures and reduced stalled inventory at MRB by 50%. Audited new international suppliers to evaluate capabilities that would be fit for SenDx as alternatives to existing supply base. Assembled and led Kaizen continuous improvement team to identify root causes and implement corrective actions to contribute to zero-defect goals. Resulted in improved MSA and agreement with supplier. Example: “Met weekly with executives and department managers to discuss the status of all ongoing engineering projects. Supported the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system. Managed a team of 7 Supplier Quality Engineers responsible for a $200 Million annual spend. Utilized DVP&R, FMEA, GD&T, & DFSS tools in solving complex design issues. Collaborated on development of Continuous Improvement Initiatives using SPC, and implemented layered process audits and cost savings. Reviewed sales orders prior to manufacturing release to ensure current internal documents are consistent with customer requirements. Observed and analyzed current methods, processes and made recommendations to bring about improved process/product quality, work simplification and cost reduction. Directed seven quality engineers as well as Procurement Quality functions. Supervised, mentored and provided guidance to quality engineers and technicians. Example: “Adept at identifying problems resulting in inoperable production machinery, troubleshooting potential causes and devising a solution to return the machine to operating condition as promptly as possible.”. Documented inspection procedures, defined equipment and tooling and standardized data collection for all incoming supplier components per ISO 13485.. Restructured supply base to reach Asia, Europe, and North America while working to contain a manageable number of suppliers. Created new commodity performance metrics for sheet steel and aluminum to accurately rate supply base quality levels. Example: “Performed quality checks on all new constructions after initial framing to ensure that structural integrity levels were sufficient to continue in the construction process.”. Assisted in the implementation of control plans, and SPC techniques used to control dimensions on critical parts. Developed existing suppliers by continuous interaction, matching company needs to current technologies and manufacturing processes offered by supplier. Being well versed in quality engineering tools are always required. Issued formal corrective action requests to suppliers for any non-conforming raw materials. Engaged in product review, PFMEA, Process Flow, Control Plans and all other applicable area of APQP/PPAP. Conducted VDA 6.3, TS16949 and special process audits on domestic and international suppliers. Implemented Statistical Process Control Charts to the manufacturing floor. Performed QMS and process audits in supplier's locations and follow up on findings until closure. Performed concurrent engineering activities with suppliers to gain better tooling performance and process capability. Researched and submitted detailed process improvement reports utilizing Six Sigma methodologies to Triumph Management. Take advantage of both the skills and prior work experience sections of your resume to highlight your most relevant abilities. Worked with key suppliers to identify key process control parameters and developed control plans. Those skills are learned through on-the-job experience or structured learning. Developed Production Part Approval Process, as required by original equipment manufacturers. Addressed customer quality concerns and prepare corrective action plan to ensure production capability. Conducted on-site ISO 9000 audits, capacity studies, product/ process audits, and quality surveys of new and existing suppliers. 4. Coordinated with cross-functional team to drive APQP, new product launch, cost reduction, and tool localization. There is barely a profession in the world where the ability to communicate isn't important, and electrical engineering … Go back to the job ad and identify the skills the employer is after. Researched automotive PPAP with aerospace FAI to develop superior aerospace supplier quality requirements for new program. Often when attempting to find a solution to an engineering problem, you may not have direct experience with an identical problem or need. Example: “Oversaw the creation of housing development, working in close conjunction with the construction team to ensure all plans were followed and executed satisfactorily.”. Managed supplier accounts to review and improve their manufacturing processes utilizing SPC. Product qualification and FAI/FAV documentation in accordance with AS9100. Ensured APQP activities related to process controls and monitored supplier's adherence to Process Change Notification (PCN). Managed supplier quality systems and manufacturing process control audits utilizing control plans for verification. Performed Source Inspection on various types of product to ensure compliance to engineering documentation. Reduced customer complaints by educating vendors on proper label application prior to production output. Developed and implemented lean QMS infrastructure for AS9100C. Developed advanced quality plans, performed process sign-offs (PSO) at the local and international (UK)supplier locations. Conducted technical process, product and Quality Management System audits of Suppliers for strategic sourcing decisions. They allow an engineer to perform the labor of the position and also work with coworkers to operate as a unit efficiently. Completed a series of new line certifications and factory extension for capacity expansion. Served as the quality representative at the Material Review Board (MRB) to determine disposition of nonconforming material. Conducted supplier quality and process audits to review corrective actions at supplier locations in the United States and Mexico. Conducted Run at Rate and process audits according to VDA. Trained suppliers in the use of Six Sigma tools in order to facilitate customer/supplier relations and continual improvement. Provided technical support for customers regarding operation, features, and control systems for UPS Systems. For example, 12.6% of Supplier Quality Engineer resumes contained Supplier Performance as a skill. Established collection and analysis systems of statistical data to predict trends that would affect improvement of product quality. Reviewed processes for improvement utilizing lean and six sigma methodologies. Developed subcontractor knowledge of quality tools and systems. Participated in a DFMEA to re-design the truck cab. Performed Production Part Approval Processes (PAPP) and Part Submission Warrant (PSW). Measured supplier quality performance according to documented procedures and drive appropriate improvements to meet established targets dates and PPM goals. Developed and instituted an SPC data collection and data analysis system for the plant floor. Audited Suppliers' PFMEAs, Control Plans, Flows. Reduced supplier defect PPM metric by 25% through effective supplier development and management resulting in annual savings of $100K. Developed and analyzed statistical process controls to resolve product and process issues. Managed new product implementation for new model release through prototype, pilot, and production stages with the use of APQP. Advanced production quality planning, (APQP) M2 M3 M4 sample approval. Supported various inspection and manufacturing systems activities as a contributor in reducing periodic heavy work-loads. Coordinated assignments of personnel from other technical support groups within the organization. Monitored statistical process control to ensure reliability of specifications. Served as a resource to and facilitate CAPA investigations including data analysis, root cause analysis and developing/implementing corrective action plans. Performed process audits (welding, soldering, plastic molding etc.). Facilitated root cause problem solving sessions identifying failure modes and implementing control plans. Prepared executive progress reports, led supplier 6 Sigma continuous improvement projects and effectiveness of CA's. Developed component test plans based on DHF and DFMEA. Performed required APQP activities such as, Run at Rate and Control Plan audits before series production. One common requirement in several engineering fields is the need to perform structural analysis. Served as a member of material review board to determine disposition of defective or damaged materials. In the event products are substandard, this knowledge will also allow you to pinpoint where in the process the problem originated. Directed Supplier Quality Engineering Team of 45 team members comprised of APQP & Plant Support Engineers. Led process improvement activities to achieve production targets. Reduced turn around time for Material Review Board disposition with incoming discrepant materials. Provided technical support to suppliers to ensure cost, delivery, and quality goals were met and maintained. Realized 21% Reduction in Product Quality Index (PQI), Recognized as Biggest 1 Year Gain in Plant History. Carried out failure analysis for components failed during stage level assembly & acceptance testing. Used GD & T tolerancing standards for engineering drawings. Developed and managed quality systems in addition to performing on-site quality evaluations to ensure proper implementation and compliance. Utilized SPC technique and Pareto Analysis (MS Excel, PFT-Process Focus Tools) at WYSE Technology. Chaired the ECO and Material Review Boards. There can be huge variations in technical skills needed for a QA person. Coordinated delivery of and evaluated first article samples.Conducted and/or oversaw failure analysis of returned goods. Used CMII processes to implement changes through change management systems. Reviewed and Approved Control Plans, Process Flow, PFMEA, and DFMEA (if applicable). Championed value-added engineering activity and kaizen events throughout supply chain. Developed product audit for compliance to workmanship standards and customer requirements of custom design products. Initiated incoming data collections and inspections, responsibility for MRB containment to prevent supplier defects from impacting production. Promoted to lead 3 quality technicians to ensure the ongoing achievement of quality standards across all supplied products and components. Provided technical support for shop floor issues such as non-conforming materials, or issues with assembly process and design. Experienced in FMEA, control plans, and developing Quality plans. Performed supplier process audits to ensure conformance to quality requirements. Collaborated in setting quality improvement goals and implementing Lean Manufacturing approaches for process improvements. Checked for supplier quality assurance and documented PPAP for every new component developed. Developed Poke Yokes in response to customer complaints. Assisted in development of Action Plans for strategic sourcing of product based on corporate strategic process. Developed error proofing process for instrument panel clip assembly reducing assembly PPM by 19% per year. Coordinated with purchasing to improve Supplier Performance Rating and conducted on-site supplier audits. Managed quality for entire supply base of purchased components at facility. Coordinated with suppliers and materials department to implement containment campaigns for suspect purchased components or systems without adversely impacting assembly operations. Led FMEA for chine supplier to identify problems and opportunities that mitigated impact to start-up. Worked with suppliers to continuously improve performance, implement process controls and develop quality assurance plans. Performed source inspection per drawings and GD&T requirements. Led and/or participated in numerous Six Sigma quality improvement projects that increased reliability and reduced warranty claims by 86%. Worked with suppliers to ensure that robust process controls are in place to prevent Non-conformities. The ability to continue learning while in the workforce is valued by employers, as it ensures you always remain on the cutting edge of the field. Investigated supplier corrective action requests (SCAR), and approved SCAR plans. When working in a field where precision is important, such as engineering, an individual must have strong attention to detail. Participated in numerous Kaizen events to improve internal manufacturing practice for productivity, quality, and safety. Performed supplier systems and process audits. Performed quarterly evaluation reports using problem solving tools to identify trends in customer complaints. ... Study and search for the technical word written on the drawing. Provided training to suppliers on quality system requirements, advised and approved manufacturing process improvements. Utilized FMEAs and DOEs to develop risk assessments and testing protocols. Example: “Constructed a customized guide for use with a table saw to allow the carpentry team to more easily create required pieces of lumber, significantly reducing construction time for each project.”. Managed and maintained suppliers and respective product quality. Trained Receiving Inspection Lab personnel in quality tools, geometrical tolerances, and statistical quality control. Established baseline quality standards and gave introductory GD&T lessons to new plastic parts supplier. Improved quality and manufacturing processes using Lean Manufacturing techniques and extensive PFMEA reviews with detailed recommended actions for improvement. Facilitated redesign, automation and scale up of manufacturing processes using Six Sigma tools; managed project schedule and communications. Identified opportunities and led multiple continual improvement projects for supplier quality process improvements, reducing cost of poor quality. Managed Visteon product and process audits within Lextron-Visteon. Worked directly with suppliers to develop PFMEAs, PokoYoking their processes, and enhancing their production process to increase yields. Participated in quality investigations to assess conformance to specifications, company procedures and overall compliance to regulations. Improved relationships with suppliers regarding systemic quality and delivery issues applying Six-Sigma. Created and maintained company quality documentation, such as quality manuals and quality procedures. Managed and drove process improvements to reduce cost of poor quality (COPQ) - Scrap, Warranty and Rework. Investigated quality data management systems and provided a recommendation for the executive team. Issued corrective action requests and ensured appropriate closure through systematic root cause analysis. Engineering projects can be challenging, so a candidate needs to be reliable under stress. Created change order's for part modification resulting from supplier interaction and process improvements. assemblies). Developed quality metrics to evaluate supplier performance. Performed quality audits on suppliers to assure products and services met International Organization Standards (ISO) and regulatory standards. Performed all ISO quality systems training/evaluations. Reviewed and approved process qualifications for components production, in-process testing, release testing and other procedures. Worked closely with Engineers, Buyers, Program Managers, and suppliers to facilitate supplier quality issues and MRB dispositions. Analyzed, reviewed and verified product data through statistical process control (SPC) analysis. Communication skills. Authored, reviewed and implemented policies and procedures, to drive supplier quality improvement processes for continuous improvement. Collaborated with suppliers of various industries to improve overall product quality. Trained personnel in the use of statistical process control. Performed incoming first article inspection and continuing inspection, MRB functions, problem resolution and production support. Reviewed supplier's control plans, process flow diagrams, FMEA's and SPC data. Experienced in use of statistical tools/analysis and techniques for quality management, Microsoft Office. Supervised two 6-Sigma Programs Note: This IBM job was eliminated due to sale of division to LSI Logic. Assisted in product launch GWK risk factors and reduction through external sensors, interior containment implementation and supply base process improvements. 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